How are customer or borrower complaints handled?

All complaints from borrowers and/or customers are documented and investigated. Any complaint received through a borrower is routed through the lender/client. In addition to providing accurate, one-touch appraisals, Pro Teck prides itself on being as responsible and responsive as possible when it comes to complaints from our borrowers and/or customers. If you wish to lodge a complaint, please contact your Pro Teck Representative, or call 800.886.4949.