Yes, our complaint handling process is compliant with CFPB requirements.

No, but Pro Teck does adhere to mandatory state reporting.

All of Pro Teck’s supplier’s background checks are done through Sterling, a centralized database of background checks developed by REVAA, of which Pro Teck is a founding member and current board m

Any supplier wishing to join our national network must fill out an application and pass our preliminary knowledge test that is specific to appraisers and real estate brokers/agents.

Pro Teck conducts routine studies of reasonable and customary fees per market. We undergo consistent analysis of fees paid for each assignment to ensure we are paying reasonable fees.

Pro Teck has a formal complaint process. A complaint could come from a number of channels including but not limited to: clients, reviewers, homeowners or appraisers.

Pro Teck strives to provide its borrowers and customers with the most up-to-date and comprehensive compliance information available.

Pro Teck is dedicated to monitoring and reviewing all regulatory chances at the state and federal level. Our team of compliance professionals are well versed in the ever changing compliance landscape.

Pro Teck is a member of the Mortgage Bankers Association, Collateral Risk Network, Association of Appraisal Regulatory Officials and a founding member of the Real Estate Valuation Advocacy Associatio